SES Volunteers Association of WA

One Association - Many Values

Issues Management Document

ISSUES MANAGEMENT – SESVA
OVERVIEW
There are many occasions when SES Units have an issue which is expected to be taken
up or resolved by DFES that loses traction or is denied.
Under the Fire and Emergency Services act 1998, each Volunteer Emergency Response
Service has a “Prescribed Association” appointed that represents and advocates for the
Volunteers in that service and in the case of the SES Units and Volunteers it is the State
Emergency Service Volunteers Association (SESVA).
The role of the SESVA is to represent the views of SES volunteers to all levels of
government, DFES and other agencies on all matters affecting SES volunteers and the
way in which they serve their communities.
Each DFES Region has an elected SESVA representative which is part of the SESVA
Committee.
The representative’s role is to be the local person to work on any matters for the SES
Units and to assist where issues have not been resolved by the Regional Office or DFES.
THE PROCESS
To ensure timely and accurate information the process to be followed for all SES issues
is;
1. The SES Unit (Manager) must represent the issue to the Regional Office (DO) of
DFES in writing giving 14 days notice for a resolution or otherwise.
2. If the issue is not resolved satisfactorily, then all paper work, including copies of
correspondence and records of conversation must be quickly compiled.
(Refer to Sequence of Events table on page 5)
3. The attached form must be filled out and presented to the Regional
Representative for action by the SESVA (in the absence of a rep then the SESVA
Secretary does this role).
4. The regional representative checks that the form is filled out and all required
paper work is attached and forwards all details as above to the;
sesva.secretary@ses-wa.asn.au
5. The SESVA Executive Council will represent the issue to DFES and provide
feedback to the SES Unit Manager and SESVA Representative.

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