National Australian emergency services and support agencies list, with links to the official websites. I’ve included the main emergency services, emergency management agencies, recovery organisations and community support agencies.
Australian Emergency Services & Support Agencies
Immediate Emergency
Triple Zero (000) — Police, Fire and Ambulance for life-threatening emergencies. Triple Zero (000)
Emergency Call Service 106 — Emergency access for people who are deaf or have hearing/speech difficulties. ACMA Emergency Calls
Emergency+ App — Helps provide emergency services with your exact location. Emergency+ / Disaster Assist
National Emergency Management
National Emergency Management Agency (NEMA) — Australian Government agency responsible for national disaster preparedness, response and recovery. National Emergency Management Agency
Disaster Assist — Australian Government information about declared disasters and disaster assistance. Disaster Assist
Services Australia – Natural Disaster Support — Government payments and assistance following declared disasters. Natural Disaster Support
Bureau of Meteorology (BOM) — Weather warnings, forecasts, floods, cyclones and severe weather information. Bureau of Meteorology
Police Services
Australian Capital Territory
New South Wales
Northern Territory
NT Police, Fire and Emergency Services
Queensland
South Australia
Tasmania
Victoria
Western Australia
Police non-emergency: 131 444 in most states and territories.
Emergency: 000.
Fire & Rescue Services
ACT: ACT Fire & Rescue
NSW: Fire and Rescue NSW
NT: NT Fire and Rescue Service
Queensland: Queensland Fire Department
SA: SA Metropolitan Fire Service
Tasmania: Tasmania Fire Service
Victoria: Fire Rescue Victoria
Victoria: Country Fire Authority
WA: Department of Fire and Emergency Services (DFES)
State Emergency Services
The SES organisations operate separately in each state and territory, providing assistance particularly for storms, floods, cyclones, rescues and other natural disasters.
ACT SES: ACT State Emergency Service
NSW SES: NSW State Emergency Service
NT SES: NT State Emergency Service
Queensland SES: Queensland State Emergency Service
SA SES: South Australian State Emergency Service
Tasmania SES: Tasmania State Emergency Service
Victoria SES: Victoria State Emergency Service
WA SES: WA State Emergency Service – DFES
SES assistance: 132 500 for storm and flood assistance.
Ambulance Services
ACT: ACT Ambulance Service
NSW: NSW Ambulance
NT: St John Ambulance Australia NT
Queensland: Queensland Ambulance Service
Tasmania: Tasmanian Ambulance Service
Victoria: Ambulance Victoria
WA: St John WA Ambulance Service
Humanitarian & Community Support
Australian Red Cross — Emergency relief, recovery, psychological support, Register.Find.Reunite and community resilience. Australian Red Cross Emergency Services
The Salvation Army — Emergency relief, financial assistance, food, accommodation and disaster support. The Salvation Army Australia
St Vincent de Paul Society (Vinnies) — Emergency assistance, food, financial and community support. Vinnies Australia
Anglicare Australia — Community, financial and emergency assistance. Anglicare Australia
Australian Red Cross Register.Find.Reunite — Helps people let family and friends know they are safe following an emergency.
Crisis & Mental Health Support
Lifeline Australia — 13 11 14 — 24/7 crisis support. Lifeline Australia
Suicide Call Back Service — 1300 659 467 — Telephone, online and video counselling. Suicide Call Back Service
Kids Helpline — 1800 55 1800 — Support for children and young people. Kids Helpline
Beyond Blue — Mental health information and support. Beyond Blue
13YARN — Crisis support for Aboriginal and Torres Strait Islander people. 13YARN
Disaster Relief & Recovery
Department of Communities WA – Emergency Relief and Support — Emergency accommodation, food, clothing, personal support, reunification and financial assistance. WA Emergency Relief and Support Services
Services Australia — Disaster payments and other financial assistance. Services Australia – Crisis & Disaster Support
myGov – Natural Disaster Assistance — Central information about government disaster support. myGov Natural Disaster Assistance
Disaster Assist — Declared disaster areas and assistance available. Disaster Assist
Emergency Information & Warnings
Emergency WA — Western Australian warnings and incidents. Emergency WA
NSW Emergency — NSW Emergency
VicEmergency — VicEmergency
TasALERT — TasALERT
Queensland Disaster — Queensland Disaster Information
Alert SA — Alert SA
SecureNT — SecureNT
ACT Emergency Services Agency — ACT ESA
The Australian Government also provides a consolidated list of state and territory disaster-recovery contacts.
Animal & Wildlife Emergency Support
RSPCA Australia — RSPCA Australia
RSPCA WA — RSPCA WA
Wildcare WA — wildlife emergency assistance in Western Australia. Wildcare WA
Department of Biodiversity, Conservation and Attractions WA — wildlife, parks and environmental emergencies. DBCA WA
Quick-reference numbers
Service | Number |
Police / Fire / Ambulance – Emergency | 000 |
SES – Storm/Flood Assistance | 132 500 |
Police – Non-emergency | 131 444 |
Lifeline | 13 11 14 |
Kids Helpline | 1800 55 1800 |
Poisons Information Centre | 13 11 26 |