Course Improvement Recommendations
Training courses cannot improve without your input using the Initiation and Improvement Recommendation (IIR) reports.
You can find more information about improving training by submitting your suggestions online via the Volunteer Hub. How to recommend training improvements DFES Department of Fire and Emergency Services.
This process is the primary means of communication for changes to training products. We are assured that DFES Training Development Support & Compliance looks at every IIR.
In the past, there was no feedback on IIRs, which is believed to have led to reduced feedback. The Academy is working on creating a dashboard to remedy the lack of feedback for those who lodge IIRs.
This will be a dynamic dashboard that includes historical IIRs. DFES reports that evaluation of the dashboard is in progress. Access is also planned through the Volunteer Hub.